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thredUP

Used Children's Clothing Exchange


Tiny
Published 10/02/2012 and rated Ratingstars4 4 out of 5 stars
by Adam Brown
What can you use the app for?

ThredUp is a unique concept designed to help families’ clothe their youngest members. The site is designed to create a virtual marketplace for parents to offload the clothes their children have outgrown while finding inexpensive replacements through the garments submitted by other users. The site uses a basic system, pay for shipping to order a box of clothes and/or pack up a box and send it to ThredUp for free. By going with second hand clothing, families can save money on replacement items while also encouraging a less wasteful lifestyle in their home.

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What is the history and popularity of the app?

ThredUp was created by James Reinhart and Oliver Lubin. The founders had no desire to participate in real life clothing swaps. They also had a desire to improve customer service and options available in the second hand clothing industry. After some thought, Reinhart and Oliver formed a similar business focused on men’s and women’s clothing in September of 2009. After being asked why they didn’t include something for a younger crowd, ThredUp was started shortly after.

What are the differences to other apps?

ThredUp is unique in the way it operates. Rather than choosing a few items and paying for them along with shipping, consumers can easily shop for larger quantities of clothing while also offloading the garments their little ones have outgrown. The ThredUp system of exchange helps encourage families to switch to secondhand clothing, which is not only much more budget friendly, but also discourages waste in general. Users can quickly order an entire box of clothing for their children and pay only shipping, then get rid of the items that no longer fit for free.

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How does the web app look and feel to use?

As soon as a visitor finds the ThredUp website, it is clear it's related to children. The light blue sky and soft fluffy clouds create a fun atmosphere for clothes shopping. The trendy logo with green highlights work perfectly for a nearly whimsical appearance. Clear, colorful fonts help users find the areas of the site they want to access or learn about what ThredUp has to offer them. Each step of the process is explained in detail and users can easily find what they need.

How does the registration process work?

A light blue box on the homepage invites new visitors to either register through their existing Facebook profile, or to sign up the old fashioned way. Users must enter a valid email address, password, and agree to the terms of service before clicking the green “Join Today” button. Next, the user must enter a first and last name and mailing address. After clicking the blue registration button, the user is directed to a 45 second instructional video by host James and Carly. Users should note that (as explained in the video) as soon as the account is created, USPS mailing boxes are sent to the address provided to begin the process. Users are also asked to perform an email confirmation.

What does it cost to use the application?

New users can create an account on ThredUp for free. This account allows access to almost all basic features and box shipping. A premium account is offered for just under $30 per year. By registering for a premium, or “pro” account, users can see a detailed box view, list unlimited child profiles, access private sale items titled “Golden Threads,” and receive notifications when their favorite box senders submit something new to ThredUp.

Who would you recommend the application to?

Busy families with one or more children can really get a lot of use out of ThredUp. The services offered are intended to make updating children’s clothing easy, convenient and budget friendly. Users can quickly order a new box of clothing while getting rid of the old garments that no longer fit. The constant exchange of clothing means there is never a shortage of available boxes in many sizes.

  • Favorite sender lists
  • Various account options, both of which are budget friendly
  • Box view so parents know what is coming
  • Child profile entries
  • Connect ThredUp profiles with Facebook


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